Last updated: June 15, 2026

Shipping Policy

Thank you for shopping with Sidebalm.

Free Shipping

We offer free standard shipping on all orders within the United States.

Processing Times

Orders are typically processed within 1–3 business days after purchase.

Orders placed on weekends or holidays will be processed on the next business day.

Shipping Times

Once your order has shipped, estimated delivery is via standard shipping: 3–7 business days.

Please note that delivery times are estimates and may vary due to carrier delays, weather, or other circumstances outside our control.

Order Tracking

Once your order ships, you will receive a confirmation email with tracking information so you can follow your package's journey.

Incorrect Shipping Information

Please ensure your shipping address is accurate at checkout. Sidebalm is not responsible for delays, lost packages, or additional shipping charges resulting from incorrect or incomplete address information provided by the customer.

Lost or Delayed Packages

If your package appears lost or significantly delayed, please contact us at hello@sidebalm.com, and we'll do our best to help resolve the issue with the carrier.

Questions

If you have any questions about shipping, please contact us at hello@sidebalm.com. We're always happy to help.